It was a hectic Friday in the office. A few people were away, so it fell to Ed to finish off some tasks relating to the new product launch. The Chief Exec wanted a summary for that afternoon’s Board Meeting, there was some impressive customer feedback to send to a retail chain thinking of stocking it and a trade magazine had requested some product photos. On top of all that, there was the outcome of a disciplinary hearing to send to the Director of HR. So, Ed finished off the